Cloud Computer Services provides a fully comprehensive range of IT support services to a diverse range of businesses and organisations, ranging from sole traders through to large global companies, across Norfolk and Suffolk.
The business has seen steady growth since being established in 2009 over the past six years in terms of turnover and profitability and it fair to say that Cloud has become an established provider of IT support services to business and retail customers.
The primary focus for the business is our B2B offer. We provide a fully comprehensive range of IT support services to a diverse range of businesses and organisations, ranging from sole traders through to large corporate companies trading internationally.
We operate in a diverse range of market sectors so we have lots of knowledge and experience in what different types of businesses need from their I.T. systems.
Current sectors we operate in are:-
Our scope of business support is provided in either a structured or non-structured way to our clients.
We have a large number of clients on a monthly support Service Level Agreement (SLA) contract whereby the client pays a monthly fee based upon the size of their I.T. infrastructure, number of employees etc. and then then enable the client to access support via our business support help-desk to rectify any issues they may have. If on-site support is required, we of course provide this, but this is chargeable on an hourly rate basis.
We also provide ad-hoc support to a large portfolio of clients who access our support on a pay as you go basis, paying on a higher hourly rate basis than that of our SLA clients.
Our Vision and Values
We have a powerful pro-active culture at Cloud Computer Services. Our employees are motivated by the desire to continuously improve not only their knowledge and technical expertise but also striving to make a difference to our clients, the community and industry.
To become the leading I.T. support services company across Norfolk and Suffolk, providing industry leading I.T. Solutions and provide sustainable career paths for our employees to develop and grow.
We are pro-active – We are focused on designing solutions that are technically sound, competitively priced and operationally robust and stable.
We are encouraging – We recognise our success is powered by our people. We always look for ways to help our people achieve their potential.
We are transparent – We aspire to the highest ethical standards. We are open and transparent in how we do business, how we conduct ourselves and how we communicate.
Head office and Registered Office
Cloud Computer Services Ltd
Gapton Hall Road
Company Registration: 07100003
Registered in England & Wales
VAT No: GB 984 6113 96